Since January 2019, JCDISI collaborated with 25 final-year students from PolyU BA(Hons) in Social Design to carry out a study with a view to improving the services of the “Chan Un Chan Third Age Volunteers Centre cum Community Kitchen of TWGHs”. After understanding the needs of the Community Kitchen, the students came up with six ideas to enhance the recognition of the contributions by their Third-Aged volunteers.
Based on the six ideas proposed by the PolyU Social Design students, JCDISI, partnering with design consultant “One Bite Design Studio”, scrutinized the operation of the community kitchen and provided feasible design advice to improve the working conditions of staff and “third age” volunteers, thereby to create a sense of belonging to the kitchen among staff, volunteers, and customers.
During the study, the team co-designed “The Toolkit for the Age-Friendly Community Kitchen” as a reference for other similar community kitchens or elderly nursing homes, as well as to bring inspirations to the catering industry to confront the challenges of ageing workers.
Animation on design advice related to “Equipment”
Students’ interview with stakeholders
Prototype testing with users
Design recommendations adopted in the community kitchen
Students and design consultant “One Bite Design Studio’’ produced “The Toolkit for the Age-Friendly Community Kitchen”, raising 8 aspects of design advice, namely “Layout & Furnishing”, “Operational Routing & Logistics”, “Labels & Signage”, “Equipment”, “Training”, “Inspections & Records”, “Menu & Recipe”, and “Incentives”.Download PDF